Password reset help

#1

I can’t seem to reset my password in the Coin App. I’ve sent numerous requests for reset links, and carefully entered the new pw, but it keeps coming back 'incorrect". Any clues?

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#2

Is it possible that my account was disabled because I had it running on two phones? I just purchased a phone to use solely for geomining and I was back and forth between the two phones yesterday and this morning. I set up a new account on just the one phone now, but I’m wondering if I’ve lost the coins I’ve already mined from the old account. I didn’t realize that two phones were a problem, but now I know!! Still waiting for my kit so the mining will matter!!

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#3

It seems possible that the two phones running the same account could have caused a lockout, yeah.

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